Privacy Policy for TezChat – AI Auto Reply
Effective Date: August 1, 2025
App Name: TezChat
Website: www.tezchat.com
Privacy Policy URL: https://www.tezchat.com/privacy-policy
Delete My Data Page: https://lightpink-flamingo-260123.hostingersite.com
📞 IVR Support: +91 22 6964 6460
💬 WhatsApp Support: +91 96199 22888
📧 Email: support@tezchat.com
1. Introduction
At TezChat, we take your privacy seriously. This Privacy Policy explains how we handle your data when you use our AI-powered auto-reply mobile application. Our systems are designed with transparency, security, and full compliance with Google Play Developer Policies in mind.
2. Information We Collect
A. Local (On Your Device Only):
Saved instructions/prompts for auto-reply
AI message history (stored via SharedPreferences)
Token usage status
App preferences & settings
Note: We do not upload your chat messages or AI history to any cloud or third-party server.
B. Server-Stored Data (Only if Submitted):
We collect limited details only when:
You submit a request via the Delete My Data page
You report an issue using the "Report AI" flag
You fill the 7-day post-install form (mandatory after 7 days of use)
Details collected may include:
Full Name
Phone Number
Type of Business or Work
Business/Team Size
This data is securely stored and is used only for support, safety, and legal compliance.
3. Data Deletion
You can submit a data deletion request any time via:
🔗 https://lightpink-flamingo-260123.hostingersite.com
All submitted data is reviewed and deleted within 3 working days
No further data is retained after deletion
4. Notification Access Permission
TezChat requires the Notification Listener permission to:
Read messages from selected apps ("WA Official" or "WA Business")
Generate a reply using your saved AI instruction
Send the reply via system’s notification reply feature
We do not access, store, or misuse personal conversations. Everything happens in real time on your device.
5. AI Integration
Free Plan: Uses Gemini-based AI engine
Paid Plan: Uses GPT-based AI engine
AI messages are generated based on your saved instructions
We never use your messages or prompts to train any AI model
6. Tokens & User Management
We assign daily renewable tokens for fair usage:
Silver Tokens (100,000/day for free users)
Gold Tokens (for paid users)
Your Android ID is stored securely in Firebase to:
Track token usage
Manage "allow" or "block" status
Identify unique users safely
7. Reporting AI Issues
Each AI-generated message includes a “Report” button. If an issue is reported:
A minimal log (AI message & status) is sent to our secure Telegram bot
If your data is not already on file, we may request common details for issue tracking
All reports are reviewed by our support team to ensure quality.
8. Support & User Assistance
For help, prompt assistance, or personalized setup:
📧 Email: support@tezchat.com
📞 IVR Helpline: +91 22 6964 6460
💬 WhatsApp: +91 96199 22888
“Train AI” section in app also provides custom prompt guidance
9. Branding & Free Plan Limitation
Free plan users may see "Sent via TezChat" branding after every 3 messages.
Paid users can remove this branding and access premium features.
10. Data Retention Period
All server-stored data (via form/report) is retained only as long as necessary and deleted within 3 days of deletion request.
We do not retain or backup message content, AI responses, or user chats.
11. Policy Updates
This policy may be updated as our services evolve. The latest version will always be available at:
🔗 https://www.tezchat.com/privacy-policy
12. Contact Us
For any questions or legal inquiries:
📧 Email: support@tezchat.com
📞 IVR Support: +91 22 6964 6460
💬 WhatsApp: +91 96199 22888